Need help with AuraPace, want to report a bug, or have a privacy/account question?

Contact support at:

[email protected]

Typical response time: 24-48 hours.

What To Include

To help us respond faster, include:

• the device model and iOS version;
• the AuraPace app version and build number if available;
• whether you are using guest mode or a signed-in account;
• a short description of the issue;
• screenshots only if they do not contain sensitive personal information.

Account and Data Deletion

If you want to delete your AuraPace account and associated cloud data, use the account/settings area inside the app when signed in. If you cannot access the app, contact support from the email address linked to your account.

Subscriptions and Purchases

AuraPace Premium purchases are handled through Apple’s in-app purchase system and RevenueCat. If Premium access is missing after purchase, first use the app’s Restore Purchases option. For billing, refunds, cancellation, and Apple ID subscription management, use Apple’s subscription settings.

Legal Links

• Privacy Policy: AuraPace - Privacy Policy
• Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/